How To Write a Customer Service Resume

Posted by Bendigo Professional Resume Writers on 8 Feb 2025

An effective customer-service resume or CV (Curriculum Vitae) requires highlighting your relevant knowledge and experience. A well-written resume as well as a compelling cover letter, in addition to an impressive LinkedIn profile, could make a an enormous difference when applying for an employment. At Bendigo Professional Resume Writers, we specialize in providing CV and resume writing services including cover letter writing, resume writing and LinkedIn profile optimization services to help to stand apart from your other applicants. In this post, we’ll go over how to describe the quality of service you provide on your resume or CV, show your customer service abilities on a resume or CV and offer tips on how to write about customer service capabilities.

How do you describe the customer service in a resume or CV?

When you describe your customer service experience, you should focus on specific job duties and responsibilities. Utilize action verbs, like "assisted," "resolved," or "responded," to describe your job. In addition, you should include any pertinent metrics, such as customer satisfaction ratings, to illustrate your impact.

How to show customer service abilities on a CV or resume:

In addition to describing your experience, it’s important to mention specific abilities that are applicable to customer service. These include solving problems and communication. Include any relevant training or certifications including a certificate from a consumer service course or a certification with a particular customer care software.

What do I write about about customer service skills:

When you write about your customer service skills, focus on the most essential and applicable skills to the position you’re applying to. For example, if your job involves a lot of phone communications, you should highlight your experiences and expertise in phone customer service.

What do I do to write my customer service experience:

In writing about your client service experience, include specific examples and measure your successes. For example, instead of saying "Helped customers with their questions," say "Assisted an average of 50 customers a day with their questions, resulting in a 90percent percent satisfaction."

If you follow these guidelines that you will be able to craft an effective customer service resume, CV, cover letter, and LinkedIn profile that showcases the relevant skills and experience you have and make you a good candidate for customer service jobs. Remember the need to check your resume or CV and cover letter before you submit it. You may also consider asking for help from a professional Bendigo Professional Resume Writers if you need assistance.

Thank you for the professional resume and the friendly service.
Danilo Spasojevic
I found Tanya very prompt, she returned a resume and covering letter that looked and read very professionally within 4 days.
Athena Dennis
Melbourne Resume have been very professional and a pleasure to deal with. Thank you Tanja for my fab resume and cover letter.
Eliana Sanchez
My resume was a complete mess, I sent my resume through and got a quick response from Tanja, she completely re-wrote the entire thing and turned it into a very impressive and professional document. awesome value for money and will not hesitate to get a cover letter written when the time comes. thank you so much.
sam valinouri
Positive: Professionalism, Quality, Responsiveness, Value I only moved to Australia a bit over a year ago, with Covid it wasn’t easy to find a job so i took the first opportunity to keep our household going. But i want more, i want educate myself and find a better job. With Bendigo Resume i finally get this chance, since cv’s and cover letters work a bit different here and i need help to stand out in this harsh times. Tanja is an awesome professional, very responsive and her writing is incredible! Fingers crossed i’ll land my dream job now!
Elle Street
Tanja was a pleasure to deal with from the first initial enquiry via the website to delivering a professional service. Highly recommend.
Shayne Wicks
Thank you to Jamie from Bendigo Resume who was so patient and thorough with me during this process. I absolutely love my new documents! Thank you again. HIGHLY RECOMMEND.
Jodie Morris
So perfect and professional. Highly recommended.
Jennifer Adl
Modern, concise and professional Resume and cover letter! Fast turnaround and excellent communication - thoroughly recommend.
Mel Leatham
Tanya created a resume and cover letter for me. Her writing is powerful and wonderfully descriptive yet succinct where it needs to be; and perfectly summarised all of my ideas. Her communication was efficient and punctual, and I received my final products within two working days of payment. Thank you Tanya!
Isaac Groves
How to write a customer Service Resume

Resume

We provide professional resume writing services.

How to write a customer Service Resume

Cover Letter

We provide professional cover letter writing services.

How to write a customer Service Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to write a customer Service Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We provide expert resume writing services and our very seasoned resume writers will make sure your resume stands out from the rest.

We’re a team of highly certified and experienced HR professionals, recruiters, and consultants that are committed to delivering an excellent, well-written cover letter or resume.

We pride ourselves on our vast knowledge of top-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a vast range of professions, industries, and areas means that we can create a high-quality, powerful resume that meets your personal requirements.

Our end goal is to provide you with a striking and impressive resume that is perfectly maximised for success in the competitive Bendigo job market.

We offer a 100% satisfaction guarantee on all of our writing services, so you can be confident that you will be fully satisfied with your new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
03 5420 1563