How to describe customer service on a Resume

Posted by Bendigo Professional Resume Writers on 17 Apr 2025

When trying to get a customer service job, it is essential to list your relevant experience and skills on your resume. A well-written and professional resume can make an enormous difference in getting the job you’re looking for. The team at Bendigo Professional Resume Writers, we specialize in providing resume writing services to aid you in standing out from the competition. In this article, we will give you tips on how to convey the quality of service you provide on your resume.

  1. Use action verbs in explaining your customer service experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs prove how you’ve actively involved in your work with customers and achieved the desired results.
  2. You should include specific job responsibilities and responsibilities: Be specific in your description of your customer service experience. Instead of declaring that you "worked in customer service," use the phrase "managed a team of customers service representatives and took care of customer complaints."
  3. Offer metrics: Include relevant metrics like customer satisfaction rates to demonstrate your effectiveness. For instance, "increased customer satisfaction by 15% through effective solutions to problems."
  4. Tailor your resume: Tailor your resume for the customer service job you’re applying for. Highlight the abilities and experience which are most relevant for the position.
  5. Get professional assistance and proofread your resume: Proofread your resume before submitting it to ensure that there are no errors. If you require help look into professional help at Bendigo Professional Resume Writers.

If you follow these advices and guidelines, you can write your own customer service resume which effectively highlights your relevant experiences as well as your skills. Make sure to modify your resume to fit the job you’re applying for , and be sure to proofread your resume prior to submitting it. Bendigo Professional Resume Writers can also assist you in writing a powerful resume that showcases your talents and expertise.

I used Bendigo Resume for a government role submission, which included a selection criteria response. I was very impressed and it landed me the job that i wanted. Thank you again.
Roger Berick
Trying to remove but unable to ATM. Sorry about the mistake. Have changed review but if I can remove it I will.
Lina Stead
Super fast, professional service, these guys saved my day.
Jo-anne Murray
Fantastic I had me update earlier in the year and got a new job a month later after receiving my new resume. Great Team and great service, I even have past on there details to others to call up to update. Will be calling again to get my linkedin account made 5 Stars all round
Mario Robertson
Tanja and the rest of the team are professionals and amazing. I had issues, but they went out of their way to help. To ensure my resume is quality and the best. Tanja is a supersta. Her work is second to none. I would recommend anyone that’s needing an updated resume to go to them. Best in Bendigo.
KB B
I felt like I wasn't getting anywhere with my job hunting so I thought I would give the professionals a go. I was so pleased with the thoroughness from Bendigo Resume. They make you do a little bit of work for them so they can get a really good feel of who you are about, they then take your talents and showcase them in a truly polished professional series of documents. Thanks for getting me out of the jobhunt blues!
Colin Strike
The experience was nothing short of brilliant. Tanja was on the phone to me in mere moments of me making my enquiry, and the resume I received back has been tailored perfectly! 5 stars!
Kyle Wilson
I moved to Australia 2.5 years ago. After feeling stagnated in my job, I started to look at my resume again and attempted to update it. After realising it was extremely outdated, I enlisted the help of Perth Resume. Tanja was great, very prompt at replying to any queries I had and returned an updated resume, cover letter and LinkedIn profile within 3 business days. I must say the documents look great. Highly recommended.
William Worsley
One of the most professional businesses I have come across. I can not thank Bendigo Resume enough for their work and because of their skillful resume writing I managed to get a job 2 weeks after I sent out my revised resume. Thank you again and I will be telling everyone about you.
Sandra Tricoli
Fantastic I highly recommend this company they compiled an amazing resume and cover letter in PDF format and word, don't worry if you find computers frustrating as I do they will book an interview with you over the phone. The consultant took about a hour (less if you have everything organised which I did not). Also they will sort out your LinkedIn profile if you have one. Again amazing. Thanks again for your help. Rob
Rob Warner
How to present Customer Service on a resume

Resume

We provide professional resume writing services.

How to present Customer Service on a resume

Cover Letter

We provide professional cover letter writing services.

How to present Customer Service on a resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to present Customer Service on a resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We offer professional resume writing services and our highly experienced resume writers will make sure that your new resume sticks out from the crowd.

We’re a team of highly qualified and seasoned Recruiters, consultants and HR Professionals who are committed to providing you with an excellent, well-written cover letter or resume.

We pride ourselves on our vast knowledge of top-practice hiring methodologies and Australian recruitment standards. Also, our expertise in a vast variety of professions, industries, and areas means that we can deliver a high-quality, impactful resume that suits your personal needs.

Our end goal is to deliver you with a striking and impressive resume that is perfectly optimised for success in Bendigo‘s competitive job market.

We provide a 100% satisfaction guarantee on all of our writing services, so you can be sure that you will be fully satisfied with your brand new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
03 5420 1563