How do you describe Customer Service on a Resume
When trying to get a customer service job, it is essential to list your relevant experience and skills in your resume. A professionally written resume can make the difference in getting the job you’ve always wanted. The team at Bendigo Professional Resume Writers, we specialize in writing resumes to make you stand out from the rest of the applicants. In this post, we’ll explain how to talk about customer service on a resume.
- Utilize action verbs: When discussing your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in customer service and have seen results.
- Be specific about your job duties and responsibilities. Be specific in describing your customer service experience. Instead of simply saying "worked in customer service," mention that you "managed the customer service representatives and took care of customer complaints."
- Offer metrics: Include relevant indicators such as satisfaction levels to show your impact. For example, "increased customer satisfaction by 15% with effective method of problem-solving."
- Tailor your resume: Tailor your resume for the customer service position that you’re applying for. Highlight the abilities and experience which are relevant to the position.
- Make sure you proofread your resume and get professional assistance: Proofread your resume before you submit it to ensure there are no errors. If you require assistance take advice from a professional from Bendigo Professional Resume Writers.
Following these steps and guidelines, you can write your resume for customer service that effectively highlights your relevant experience and skills. Make sure you modify your resume to fit the job that you’re applying for and be sure to proofread your resume prior to submitting it. Bendigo Professional Resume Writers can also assist with the creation of a strong resume that showcases your skills and work experience.