How to Describe Customer Service on a Resume
When trying to get a customer service job, it is essential to include your expertise and experiences in your resume. A well-written resume can make significant difference in obtaining the job that you desire. In Bendigo Professional Resume Writers, we specialize in offering professional resume writing services to aid you in standing out from your competitors. In this article, we’ll discuss tips on how to talk about the customer service aspect of your resume.
- Use action verbs: When describing your customer service experience you should use action verbs like "assisted," "resolved," or "responded." These verbs show how you’ve actively involved in your work with customers and have achieved results.
- Be specific about your job duties and responsibilities. Be precise in describing your customer service experience. Instead of telling the reader that you "worked in customer service,"" use the phrase "managed a team of customer service representatives and took care of customer complaints."
- Offer metrics: Include relevant metrics like customer satisfaction levels to show your effectiveness. For example, "increased customer satisfaction by 15% through efficient problem-solving techniques."
- Make your resume more tailored: Customize your resume to match the customer service position you’re applying for. Include the relevant skills and experience that you have that will be most useful for the job.
- Check your resume for errors and seek help from a professional Before you submit your resume, proofread it. uploading it to ensure there are no errors. If you require assistance you can seek help from a professional from Bendigo Professional Resume Writers.
Following these steps, you can create an effective customer service resume that effectively highlights your relevant work experience and expertise. Make sure you customize your resume for the position you’re applying to and make sure you proofread it prior to submitting it. Bendigo Professional Resume Writers can also assist in creating a professional resume that highlights your strengths and experiences.
