How to present Customer Service on a Resume

Posted by Bendigo Professional Resume Writers on 2 Oct 2024

When applying for a customer service position, you must be sure to include your experiences and abilities on your resume. A well-written resume will make an enormous difference in getting the job you’ve always wanted. Here at Bendigo Professional Resume Writers, we specialize in offering professional resume writing services to ensure that you stand out your competition. In this article, we will explain how to write about customer service in a resume.

  1. Use action verbs in you are describing your customer experience you should use action verbs like "assisted," "resolved," or "responded." These verbs show that you’ve been actively involved in the work of customer service and achieved outcomes.
  2. Make sure to include specific job duties and responsibilities: Be precise when describing your customer service experience. Instead of saying "worked in customer service," write "managed the customer service reps and handled complaints from customers."
  3. Use metrics: Provide relevant measures such as satisfaction ratings to show your effectiveness. For instance, "increased customer satisfaction by 15% through efficient methods for problem solving."
  4. Tailor your resume: Tailor your resume for the customer service job you’re applying for. Highlight your skills and experiences which are most relevant for the position.
  5. Ask for professional help and proofread Check your resume for errors before making it available to ensure it’s not erroneous. If you need assistance seek professional assistance from Bendigo Professional Resume Writers.

Following these steps, you can create a customer service resume that effectively highlights your relevant work experience and capabilities. Be sure to tailor your resume to the job you’re applying for and check it for errors before submitting it. Bendigo Professional Resume Writers can also assist you in creating a successful resume that showcases your talents and expertise.

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