How to Describe Customer Service on a Resume
When applying for a customer service job, it is essential to highlight your relevant experiences and abilities in your resume. A well-written resume will make a big difference in getting the job you’ve been hoping for. We at Bendigo Professional Resume Writers, we specialize in offering resume writing services to assist you in standing out the rest of the applicants. In this post, we’ll give you tips on how to talk about the quality of service you provide on your resume.
- Utilize action verbs when discussing your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs prove how you’ve actively involved in the work of customer service and have seen results.
- Be specific about your job duties and responsibilities. Be precise when you describe your customer service experience. Instead of simply saying "worked in customer service," write "managed a team of customers service agents and handled complaints from customers."
- Use metrics: Provide relevant metrics such as customer satisfaction levels to show your impact. For example, "increased customer satisfaction by 15% by using effective method of problem-solving."
- Tailor your resume: Tailor your resume for the customer service position you’re applying for. Highlight the abilities and experience that are most relevant to the position.
- Get professional assistance and proofread your resume You should proofread your resume prior to uploading it to ensure it’s error-free. If you require assistance you can seek help from a professional through Bendigo Professional Resume Writers.
With these suggestions and guidelines, you can write a customer service resume that effectively showcases your relevant experience and expertise. Be sure to adapt your resume to the specific job you’re applying for and make sure you proofread it prior to submitting it. Bendigo Professional Resume Writers can also assist you in writing a powerful resume that highlights your strengths and experience.
