How do you describe Customer Service on a Resume

Posted by Bendigo Professional Resume Writers on 18 Nov 2025

When trying to get a customer service job, it is essential to list your relevant experience and skills in your resume. A professionally written resume can make the difference in getting the job you’ve always wanted. The team at Bendigo Professional Resume Writers, we specialize in writing resumes to make you stand out from the rest of the applicants. In this post, we’ll explain how to talk about customer service on a resume.

  1. Utilize action verbs: When discussing your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in customer service and have seen results.
  2. Be specific about your job duties and responsibilities. Be specific in describing your customer service experience. Instead of simply saying "worked in customer service," mention that you "managed the customer service representatives and took care of customer complaints."
  3. Offer metrics: Include relevant indicators such as satisfaction levels to show your impact. For example, "increased customer satisfaction by 15% with effective method of problem-solving."
  4. Tailor your resume: Tailor your resume for the customer service position that you’re applying for. Highlight the abilities and experience which are relevant to the position.
  5. Make sure you proofread your resume and get professional assistance: Proofread your resume before you submit it to ensure there are no errors. If you require assistance take advice from a professional from Bendigo Professional Resume Writers.

Following these steps and guidelines, you can write your resume for customer service that effectively highlights your relevant experience and skills. Make sure you modify your resume to fit the job that you’re applying for and be sure to proofread your resume prior to submitting it. Bendigo Professional Resume Writers can also assist with the creation of a strong resume that showcases your skills and work experience.

Outstandingly professional! Jamie sat me down and went through my entire career history and wrote out an excellent and professional Resume and Cover letter for me. Great value for money.
Vaughn Bond
Very friendly staff with prompt service - They will leave you smiling with the results!
Marjaex
Thank you to Jamie at Bendigo Resume for the professional resume and selection criteria response. He was so professional and needless to say, i got the job.
Mandy Underwood
Positive: Professionalism, Quality, Responsiveness, Value Amazing service, quality and turnaround!
Stephanie Wilmott
I would highly recommend Bendigo Resume. Tanja, my writer, was very knowledgeable and understands resumes from a recruiters perspective. Tanja did a complimentary review for me initially and then gave me a great resume and cover letter to follow. Great service, thanks guys!
Kevin Michael
Fantastic people to deal with, fast efficient service. Tanja updated my very outdated resume and cover letter. Outstanding work! Thank you so much!
Dean Wale
Amazing fast and professional service. Highly recommended.
Timothy Berg
Excellent friendly service and outstanding results. Thanks Bendigo Resume.
Ian Robinson
Positive: Professionalism, Quality, Responsiveness, Value Tanja was excellent, I cannot recommend her enough. These guys are the best in the business.
Sheetal Narayan
Was a very fast response, and what they have done was fantastic. Highly recommend for anyone who's looking for help. Thanks again
Matt Clews
How to present Customer Service on a resume

Resume

We provide professional resume writing services.

How to present Customer Service on a resume

Cover Letter

We provide professional cover letter writing services.

How to present Customer Service on a resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to present Customer Service on a resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We provide professional resume writing services and our very seasoned resume writers will make sure that your resume sticks out from the rest.

We’re a team of highly certified and seasoned HR professionals, recruiters, and consultants who are dedicated to delivering an exceptional, well-written resume or cover letter.

We pride ourselves on our vast understanding of best-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a wide variety of professions, industries, and areas means that we can deliver a high-quality, powerful resume that meets your specific requirements.

Our end goal is to deliver you with an impressive, striking resume that is perfectly maximised for success in the competitive Bendigo job market.

We provide a 100% satisfaction guarantee on all of our writing services, so you can be sure that you will be happy with your brand new resume or cover letter.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
03 5420 1563