How to present Customer Service on a resume

Posted by Bendigo Professional Resume Writers on 12 Jul 2025

When applying for a client service job, it’s essential to showcase your relevant experiences and abilities in your resume. A well-written resume can make a significant difference in obtaining the job you’re looking for. At Bendigo Professional Resume Writers, we specialize in offering resume writing services to aid you in standing out from the competition. In this article, we will go over tips on how to describe the quality of service you provide on your resume.

  1. Use action verbs: When describing your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs indicate that you’ve been actively engaged in your customer service activities and have achieved results.
  2. You should include specific job responsibilities and responsibilities. Be specific when describing your service experience. Instead of saying "worked in customer service,"" mention that you "managed a team of customer service agents and handled customer complaints."
  3. Give metrics: Include pertinent metrics such as customer satisfaction rates to prove your effectiveness. For instance, "increased customer satisfaction by 15% by using effective method of problem-solving."
  4. Tailor your resume: Tailor your resume to fit the customer service position you’re applying for. Include the relevant skills and experience that are relevant to the job.
  5. Proofread and seek professional help You should proofread your resume prior to submitting it to ensure that the resume is error-free. If you require assistance you can seek help from a professional with Bendigo Professional Resume Writers.

Following these steps by following these guidelines, you can build a resume for customer service that effectively showcases your relevant experience and expertise. Remember to adapt your resume to the position you’re applying to and check it for errors before submitting it. Bendigo Professional Resume Writers can also assist you in writing a powerful resume that showcases your talents and expertise.

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