How to Describe Customer Service on a Resume
When applying for a customer service job, it’s important to emphasize your relevant qualifications and experience in your resume. A well-written resume can make a a big difference in getting the job you’ve always wanted. In Bendigo Professional Resume Writers, we specialize in resume writing to make you stand out from the competition. In this article, we will provide tips on how to describe the level of customer service in your resume.
- Utilize action verbs: When discussing your customer service experience make use of action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in the work of customer service and have achieved results.
- Make sure to include specific job duties and responsibilities. Be specific when describing your service experience. Instead of declaring that you "worked in customer service," use the phrase "managed an entire team of customer service agents and handled complaints from customers."
- Give metrics: Include pertinent metrics like customer satisfaction levels to show your contribution. For instance, "increased customer satisfaction by 15% through efficient strategies for solving problems."
- Customize your resume: tailor your resume to match the customer service position that you’re applying for. Include the relevant skills and experience that you have that will be most useful for the job.
- Make sure you proofread your resume and get professional assistance Before you submit your resume, proofread it. you submit it to ensure it’s not erroneous. If you need assistance you can seek help from a professional from Bendigo Professional Resume Writers.
With these suggestions and guidelines, you can write your resume for customer service that effectively highlights your relevant work experience as well as your skills. Keep in mind to modify your resume to fit the job you’re applying for , and to proofread it before submitting it. Bendigo Professional Resume Writers can also assist you in writing a powerful resume that showcases your skills and experiences.
