How to describe customer service on a resume

Posted by Bendigo Professional Resume Writers on 12 Jul 2025

When seeking a customer service job, it’s essential to include your qualifications and experience on your resume. A well-written and professional resume can make the difference in getting the job you’re looking for. We at Bendigo Professional Resume Writers, we specialize in resume writing to ensure that you stand out the rest of the applicants. In this article, we’ll give you tips on how to convey customer service on a resume.

  1. Use action verbs. When explaining your customer service experience using action verbs, such as "assisted," "resolved," or "responded." These verbs show that you have actively been involved in the work of customer service and are able to show results.
  2. Be specific about your job duties and responsibilities. Be precise when describing your customer service experience. Instead of declaring that you "worked in customer service," write "managed a team of customer service representatives and handled customer complaints."
  3. Give metrics: Include pertinent measures such as satisfaction rates , to prove the effect of your efforts. For example, "increased customer satisfaction by 15% through effective methods for problem solving."
  4. Make your resume more tailored: Customize your resume for the customer service position you’re applying for. Highlight the skills and experience which are most relevant for the job.
  5. Make sure you proofread your resume and get professional assistance You should proofread your resume prior to making it available to ensure there are no errors. If you need help look into professional help by contacting Bendigo Professional Resume Writers.

If you follow these guidelines and guidelines, you can write a customer service resume that effectively showcases your relevant experience as well as your skills. Keep in mind to make your resume specific to the position you’re applying to and to proofread it before submitting it. Bendigo Professional Resume Writers can also assist you in creating a successful resume that showcases your talents and expertise.

Absolutely fantastic professional speedy service, didn't need to request/make any modifications to resume or cover letters. Very friendly to deal with. Highly recommended.
Grant Leane
Great Service. Tanja was very professional and wrote me a great resume and cover letter. Very happy with what I received.
Jack Foster
Cannot speak highly enough about my new resume and cover letter. Tanja has done an amazing job. I haven’t needed a resume for 26 years as I’ve been with the same employer but due to the current situation with COVID-19 I’m out there having to get back into the game. The advantage of Tanja writing my resume is that she has a background in HR and understands what looks good and the importance of making an impact with key words. Tanja also helped me apply for a job with that required specific targeted responses. Many thanks great work and an effortless and seamless process.
Troyboiz S
My resume was a complete mess, I sent my resume through and got a quick response from Tanja, she completely re-wrote the entire thing and turned it into a very impressive and professional document. awesome value for money and will not hesitate to get a cover letter written when the time comes. thank you so much.
sam valinouri
Thoroughly recommend the services at Bendigo Resume
Clare Haslam
Was a very fast response, and what they have done was fantastic. Highly recommend for anyone who's looking for help. Thanks again
Matt Clews
Just had my Resume updated. Very fast and Professional service. Thank you Tanja.
Dave B
100% Satisfied - Thank you!
Melanie Waldeck
Positive: Professionalism, Quality, Responsiveness, Value I only moved to Australia a bit over a year ago, with Covid it wasn’t easy to find a job so i took the first opportunity to keep our household going. But i want more, i want educate myself and find a better job. With Bendigo Resume i finally get this chance, since cv’s and cover letters work a bit different here and i need help to stand out in this harsh times. Tanja is an awesome professional, very responsive and her writing is incredible! Fingers crossed i’ll land my dream job now!
Elle Street
Absolutely stoked with the quality of service and expertise provided. The finished product was way beyond my expectations and couldn't be happier. I totally recommend A+++++
Jason Turnbull
How to describe customer service on a Resume

Resume

We provide professional resume writing services.

How to describe customer service on a Resume

Cover Letter

We provide professional cover letter writing services.

How to describe customer service on a Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to describe customer service on a Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We provide expert resume writing services and our highly experienced resume writers will ensure your resume sticks out from the rest.

We are a team of highly qualified and seasoned HR professionals, recruiters, and consultants that are committed to delivering an exceptional, well-written resume or cover letter.

We pride ourselves on our vast knowledge of best-practice hiring methodologies and Australian recruitment standards. Also, our expertise in a vast range of industries and professions means that we can create a high-quality, powerful resume that suits your specific requirements.

Our goal is to provide you with a striking and impressive resume that is perfectly maximised for success in Bendigo‘s competitive job market.

We offer a 100% satisfaction guarantee on all of our writing services, so you can be confident that you will be happy with your brand new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
03 5420 1563