How to describe customer service on a resume
When seeking a customer service job, it’s important to emphasize your relevant expertise and experiences in your resume. A well-written resume will make the difference in getting the job you’ve been hoping for. In Bendigo Professional Resume Writers, we specialize in offering resume writing services to assist you in standing out your competitors. In this post, we’ll give you tips on how to present the quality of service you provide on your resume.
- Use action verbs: When you are describing your customer experience using action verbs, like "assisted," "resolved," or "responded." These verbs indicate that you have actively been involved in customer service and achieved outcomes.
- Incorporate specific job duties and responsibilities: Be specific in your description of your customer service experience. Instead of declaring that you "worked in customer service,"" say "managed an entire team of customer service reps and dealt with customer complaints."
- Provide metrics: Include relevant metrics like customer satisfaction ratings to show the effect of your efforts. For instance, "increased customer satisfaction by 15% through efficient method of problem-solving."
- Tailor your resume: Tailor your resume according to the job you’re applying for. Highlight the abilities and experience that are most relevant to the job.
- Ask for professional help and proofread Make sure you proofread your resume prior to submitting it to ensure that it is error-free. If you need help seek professional assistance from Bendigo Professional Resume Writers.
By following these tips and guidelines, you can write a customer service resume that effectively highlights your relevant experiences as well as your skills. Keep in mind to tailor your resume to the specific job that you’re applying for and check it for errors before submitting it. Bendigo Professional Resume Writers can also assist with the creation of a strong resume that highlights your strengths and experiences.
